Author Bios

Articles by this author:

  • It is hard to believe, but a quarter of the year is now history. Why are some businesses thriving and others not doing as well? 

    The gap can be explained comparing and contrasting the best versus the rest.  

    The best have strong business models. These organizations have clients and allies, not customers. They have ongoing revenue streams and strong relationships in the supply chain. 

    The rest think, say and act “we hope customers do business with us.”

  • Whenever I drive on Interstate 10 through Palm Springs, I think about the lessons taught to me by “Wild Bill” Sweeney. I worked with Bill at Nestle.

    That was first lesson I learned from Bill: Focus on what you have been directed to do, and do it well.

    He had his marching orders to sell coffee to a certain set of customers, and nothing was going to stop him. Bill was a man on a
    mission. He wanted people on his side, but if he had to, he would run you over; it was your choice.  

  • This is the time of year when many organizations plan for the year ahead. There are many reasons as to why a plan might not be well executed. The ten most glaring reasons follow.  

     Missing purpose
    At the top, it is easy to believe that all employees are aligned to company goals. Elsewhere in the organization, when the focus is not strategic, the goal is to get to the end of the day.

  • A number most familiar these days and often quoted is the 9.1 percent unemployment. The website Shadow Government Statistics (www.ShadowStats.com) uses another formula to determine the unemployment rate and states that rate is 22.5 percent.

    Whether unemployment is 9.1 percent or 22.5 percent, it begs the question: with so many out of work, and so many looking for work, why is service so bad?

  • As Jim Collins worked on the book “Good to Great,” he and his team of researchers uncovered something they named “The Stockdale Paradox.”

    Jim Stockdale spent eight years in a North Vietnamese prison camp and was tortured over 20 times. The very personal lesson learned by Stockdale translates into an important corporate lesson for organizations of any size in any situation. 

  • The sports pages of The Signal are filled with the scores, player profiles and season predictions of high school football, volleyball and tennis teams.

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